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PRIVACY POLICY

CLIENT CONFIDENTIALITY 

We are 100% committed to data protection and the privacy of all who visit and use Pagetrim’s website and services. We appreciate that our clients entrust us with personal identification, billing information and intellectual property that may be highly confidential or proprietary. 

Pagetrim does not view, collect, store, or maintain credit card or personal identification information, other than the essential details that are shared with our payment processor, Stripe, which employs industry-leading technology and best practices to ensure the highest degree of security and confidentiality. In addition, our website is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. 

Client trust is our absolute top priority, and we guarantee that client work will never be shared with a third party or be accessible outside of Pagetrim. Clients who use Pagetrim’s services retain full ownership, copyright and intellectual property over their work. 

To guarantee confidentiality, Pagetrim has taken the following measures:

 

  • ​The website is secured by Transport Layer Security (TLS) encryption to help protect your online financial transactions.

  • The website is certified as ISO 27018 compliant. The ISO 27018 certification outlines industry best practices for handling personally Identifiable Information (PII) in a public cloud computing environment.

  • Every employee of Pagetrim signs a confidentiality agreement.

  • Documents submitted to us are kept in a secure online system and can only be viewed by the operations manager and the editor assigned to the job.

  • On request, we are happy to sign a non-disclosure agreement.

  • All documents are deleted from our system within 30 days of job completion.
     

QUESTIONS OR CONCERNS

For any questions or concerns regarding this privacy policy, please contact Pagetrim and we will endeavour to respond as quickly as we can. Pagetrim reserves the right to require confirmation of your identity and a written, signed copy of your question or concern.

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